Finch Wireless.AI – FCC Open Internet & Transparency Policy
Effective Date: 01/01/2026
Finch Wireless.AI (“Finch,” “we,” “us,” or “our”) is committed to providing transparent information about our broadband and wireless services in compliance with the Federal Communications Commission (FCC) Open Internet and Transparency Rules.
1. Network Practices
A. Blocking
Finch Wireless.AI does not block lawful content, applications, services, or non-harmful devices, subject to reasonable network management and applicable law.
B. Throttling
- Finch Wireless.AI does not throttle traffic based on content, application, or service
- Data speeds may be reduced after a customer reaches their plan’s high-speed data allowance
- Temporary speed reductions may occur during periods of network congestion
C. Paid Prioritization
Finch Wireless.AI does not engage in paid prioritization.
We do not favor or degrade traffic in exchange for compensation.
D. Reasonable Network Management
We employ reasonable network management practices to:
- Ensure network stability
- Prevent fraud, spam, and abuse
- Address congestion
- Protect customers and network resources
These practices are applied in a content-neutral and application-agnostic manner.
2. Performance Characteristics
A. Service Speed
Actual speeds may vary based on:
- Network congestion
- Location
- Device capability
- Coverage
- Environmental conditions
Advertised speeds represent maximum potential performance, not guaranteed speeds.
B. Latency
Latency may vary depending on network conditions and may affect:
- Real-time gaming
- Video conferencing
- Voice-over-IP services
C. Packet Loss
Packet loss may occur due to congestion or signal quality and may affect data-intensive applications.
3. Commercial Terms
A. Pricing
- Finch Wireless.AI offers prepaid, no-contract services
- Monthly pricing is disclosed at time of purchase
- Taxes, fees, and regulatory charges may apply
B. Privacy
Finch Wireless.AI protects customer information in accordance with our Privacy Policy and applicable federal and state laws.
C. Redress Options
Customers may contact Finch Wireless.AI for service issues or complaints.
If unresolved, customers may file complaints with the FCC:
🌐 https://consumercomplaints.fcc.gov
4. Device Attachment Rules
Customers may use compatible, unlocked devices that do not harm the network, subject to technical compatibility and FCC regulations.
5. Specialized Services
Finch Wireless.AI does not currently offer specialized services that replace or impair broadband Internet access.
6. Emergency Services & Limitations
Wireless services may be unavailable during emergencies, power outages, or network disruptions. Finch Wireless.AI does not guarantee uninterrupted service.
7. Regulatory Compliance
Finch Wireless.AI complies with:
- FCC Open Internet Transparency Rules
- E911 requirements
- CALEA obligations
- Applicable consumer protection regulations
8. Changes to This Policy
This policy may be updated as required by regulatory changes or operational needs. Updates will be posted on our website.
9. Contact Information
For questions regarding FCC compliance or transparency:
Finch Wireless.AI