Finch Wireless.AI – Network Management Disclosure

Effective Date: [Insert Date]

This Network Management Disclosure explains how Finch Wireless.AI (“Finch,” “we,” “us,” or “our”) manages its wireless network to provide reliable service to all customers. This disclosure is provided in accordance with applicable FCC transparency requirements.

1. Network Overview

Finch Wireless.AI provides prepaid wireless voice, text, and data services over a nationwide cellular network. Network performance may vary based on location, device capability, coverage, signal strength, and network congestion.

2. Network Management Practices

A. Data Prioritization & Throttling

  • Each plan includes a high-speed data allowance
  • Once the high-speed data threshold is reached, data speeds may be reduced for the remainder of the billing cycle
  • Reduced speeds are sufficient for basic activities such as email and messaging but may impact streaming or large downloads

B. Congestion Management

During periods of high network usage:

  • Data speeds may be temporarily reduced for certain users
  • Customers in congested areas may experience slower speeds
  • These measures help maintain overall network stability and service quality

C. Fair Use Enforcement

To ensure fair access for all customers, Finch Wireless.AI may:

  • Identify excessive or abusive usage patterns
  • Take action against usage inconsistent with normal consumer behavior
  • Enforce limits on activities that negatively impact network performance

3. Prohibited Network Activities

The following activities may result in speed reduction, suspension, or termination:

  • Automated or machine-generated traffic
  • SIM farming or multiple SIM usage to bypass limits
  • Network manipulation or interference
  • Unauthorized commercial use or resale

4. Impact on Applications & Services

Finch Wireless.AI does not block lawful applications or services.

However, network management practices may affect:

  • Video streaming quality
  • Online gaming latency
  • Large file transfers
  • Hotspot performance (if included in your plan)

5. Device & Technology Factors

Network performance depends on:

  • Device model and radio capabilities
  • Software version and configuration
  • SIM or eSIM compatibility
  • Environmental factors and coverage availability

Older or incompatible devices may experience reduced performance.

6. Security & Integrity Measures

To protect customers and the network, Finch Wireless.AI may:

  • Monitor traffic for security threats
  • Block malicious activity
  • Prevent fraud, spam, or network abuse

These measures are designed to safeguard service reliability and customer data.

7. Transparency & No Paid Prioritization

  • Finch Wireless.AI does not engage in paid prioritization
  • Finch does not favor specific content, applications, or services in exchange for payment
  • All data traffic is treated equally, subject to reasonable network management

8. Emergency & Service Availability

Wireless services may be affected by:

  • Power outages
  • Natural disasters
  • Network failures
  • Emergency conditions

Finch Wireless.AI does not guarantee uninterrupted service and cannot ensure availability during all emergency situations.

9. Changes to Network Management

Finch Wireless.AI may update network management practices as technology, usage patterns, or regulatory requirements change. Updates will be posted on our website.

10. Contact Information

If you have questions about this disclosure or your service performance, contact us at:

Finch Wireless.AI

📧 Network Support: support@finchwireless.ai

🌐 Website: www.finchwireless.ai